E-commerce Design Support

Step into the world of specialised e-commerce design support, where we transform your online storefronts into captivating shopping experiences without the commitment of long-term contracts. With a rich background in e-commerce giants like Farfetch and Marks and Spencer, plus tech pioneers Bain & Company, our expertise is unparalleled. Certified by renowned institutions like the Nielsen Norman and Baymard Institute, our team specialises in tackling the unique challenges of e-commerce through innovative design, strategic user research, and cutting-edge innovation consulting.

E-commerce Focused Advantages:

Optimised Shopping Experiences: Elevate your e-commerce platform with intuitive, attractive designs that not only draw customers in but keep them coming back for more. Improve navigation, streamline the shopping process, and boost customer satisfaction and loyalty.

Product Page Excellence: Through meticulous user research and testing, we ensure your product pages are perfectly aligned with customer expectations, highlighting features and benefits that resonate and convert.

Conversion Rate Optimisation: Leverage our expertise to identify and implement strategies that increase your conversion rates, from optimising checkout flows to simplifying search and navigation.

E-commerce Innovation Strategy: Stay ahead of the curve with our innovation consultants who understand the e-commerce landscape's rapid evolution. We help you spot emerging trends, optimise your sales funnel, and implement solutions that keep you competitive.

Agile Support for E-commerce Projects: Get tailor-made support exactly when you need it. Our flexible, no-commitment approach allows your e-commerce project to adapt quickly to market demands and customer feedback, ensuring you're always ahead of the game.

Enhanced Usability and Functionality: Ensure your e-commerce site excels in usability, speed, and functionality, addressing the core needs of the modern online shopper and setting your brand apart.

Elevate your e-commerce business with our team of experts who are ready to bring your online presence to the forefront of innovation and customer satisfaction.

How It Works:

1. Submit Your Request: Place your order on Gumroad.
2. Use the calendar link: Receive a welcome email with next steps and a link to schedule a time for us to discuss your needs.
3. Intro Call: We'll delve deeper into your specific challenges and goals. This is an opportunity for us to understand your project requirements and desired outcomes, and tailor our approach to meet your specific requirements.
4. Next Steps: This will include discussing potential strategies, establishing timelines, and providing further details on the services we'll be offering as part of your Design Support.

FAQ

How flexible can I be with my time commitment during the project?
You're free to use your time as you wish, as long as we receive advanced warnings of any schedule changes.

How many team members can I bring into the project?
The more, the better! We encourage involving your team members to bring diverse perspectives and expertise to the project.

Do I need to have a Statement of Work (SOW) ready to begin the project?
No, a detailed SOW is not necessary to start. A lot of ideation happens during the project. We just need to define the 'How Might We' (HMW) questions to begin, and we'll guide you through the rest.

Can you tailor your services for both startups and established businesses?
Yes, our services are designed to be adaptable to any business size, focusing on the specific needs and goals of each client, whether a startup or an established enterprise.